Privacy Policy

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Privacy policy of Mitutoyo Europe GmbH

Data protection is a matter of trust – and your trust is important to us. We – Mitutoyo Europe GmbH – respect your privacy and personal sphere. The protection and lawful collection, processing, and use of your personal data are important considerations to us. In order for you to feel secure when visiting our website, we strictly observe the legal regulations when processing your personal data and would like to inform you about our data collection and use of data.

1. Anonymous data collection

You can visit our website without providing any personal information. We only store so-called “server log files”, and access data without reference to individuals such as the name of your Internet- Provider, your browser, the page from which you are visiting us, the date and time of access, or the name of the requested file. This data is used solely to optimize our web services and it does not allow us to deduce information concerning your person. This anonymous data is stored separately from any personal data you may have submitted and will not be traced to a specific person. They are used for statistical purposes to optimize our web services.

2. Collection and processing of personal data

Personal data will only be collected if you provide us by yourself when registering to our Website, request our newsletter, or contact us via our contact form. We store and use Data you have entered in the contact form such as name, company, address, email, and telephone, for the purpose of individual communication with you. Please note that no confidential information should be sent via the contact form.

Personal data will also be collected if you submit them in the context of your order, or when opening a customer account. We use the data you provide us without your separate consent solely for the fulfillment and completion of your order. With the completion of the contract and full payment of the purchase price, your data will be blocked for further use and deleted after the expiration of tax and commercial law, unless you have expressly consented to the further use of your data.

A transfer of your data is carried out to the shipping company responsible for the delivery. For the settlement of payments, your payment data will be transferred to the credit institution responsible for the payment. There will be no transfer of data to third parties.

3. Registration

If you are a dealer, you have the possibility to register on our website. The data entered during the registration are shown on the input screen of the registration form company, customer number, name, and email are collected and stored exclusively for the use of our offer.

By registering on our website, we will also collect your IP address, the date, and the time of your registration. This is for the purpose that a third party abused your data and registered with this information without your knowledge, as a hedge on our part. No data will be transmitted to third parties. A comparison of the collected data with data that may be collected by other components of our site will also not be done.

Recipient of the data and transmission to a third country

For the various tasks, we use internal systems and the following providers:

Salesforce CRM and Account Engagement (a Salesforce Marketing Cloud service) system (USA) based on the EU standard contract clauses
HubSpot CRM System (USA and Germany) based on the EU standard contract clauses
SAP system based on the EU standard contract clauses

Within the group, we may share the information with affiliates for the purpose of completing an order.

4. Subscribe to our Newsletter

Once you have subscribed to our newsletter, you will receive regular interesting offers by E-Mail. Your E-Mail address will not transfer to other companies. This consent to use our E-Mail address for advertising purposes can be revoked at any time with effect for the future by clicking on the “unsubscribe” link at the bottom of our newsletter or at the member area.

By registering for our newsletter, we collect your IP address, the date, and the time of your registration. This is for the purpose that a third party abused your email address and subscribe to our newsletter without your knowledge, as a hedge on our part. We will not collect more data. The collected data will be used exclusively for the subscription of our newsletter. No data will be transmitted to third parties. A comparison of the collected data with data that may be collected by other components of our site will also not be done. You can unsubscribe from this newsletter at any time. For details, please refer to the confirmation email and each newsletter.

5. Cookies

Our website uses so-called "cookies", which are used to make our website more user-friendly, more effective, and more secure - for instance to enable faster navigation. Cookies also provide us with information about the frequency of page views of our website and about the general navigation. We advise you, that some of these cookies are transmitted from our server on your computer system, most of these are so-called “session cookies”.

"Session Cookies" are automatically deleted from your hard drive at the end of your browser session. Other cookies remain on your computer system and allow us to recognize your computer the next time you visit our website (so-called “permanent cookies”). Of course, you can always refuse cookies in your browser's settings at any time, if your browser supports this. However, we point out that in this case any features of our website can not be used completely.

Cookie details

Cookie-Type	Cookie-Name	Expires (Max-Age)	Purpose
Session cookie	JSESSIONID	Session	Mandatory cookie used to manage the browser session, enabling login and ordering functionality.
Session cookie	CONCRETE5	Session	Stores the PHP session ID to ensure proper technical operation of the website.
Persistent cookie	locale	6 months – 1 year	Stores the selected language so the correct language version is displayed on subsequent visits.
Session cookie	uc_session	Session	Stores consent information and ensures correct functioning of the Usercentrics consent management platform.
Session cookie	googtrans	Session	Stores the language selected by the user for website translation.
Persistent cookie	PREF	Up to 731 days	Stores language and display preferences for Google services.
Session cookie	YSC	Session	Tracks interaction with embedded YouTube videos.
Session cookie	__sak	Session	Stores temporary playback preferences for embedded YouTube videos.
Session cookie	LAST_RESULT_ENTRY_KEY	Session	Stores user settings when retrieving embedded YouTube content.
Session cookie	yt-player-bandaid-host, yt-player-bandwidth, yt-player-headers-readable	Session	Determines and optimises video playback quality.
Session cookie	yt-remote-cast-installed, yt-remote-connected-devices, yt-remote-device-id, yt-remote-fast-check-period, yt-remote-session-app, yt-remote-session-name	Session	Stores preferences related to embedded YouTube video players.
Session cookie	remote_sid	Session	Required for technical delivery of embedded YouTube videos.
Session cookie	test_cookie	1 day	Checks whether the user’s browser allows cookies.
Persistent cookie	VISITOR_INFO1_LIVE	183 days	Measures bandwidth to ensure optimal video playback quality.
Persistent cookie	YEC, _Secure-YEC	396 days	Stores preferences related to YouTube video playback.
Persistent cookie	DEVICE_INFO	179 days	Tracks interactions with embedded media content.
Persistent cookie	CGIC	183 days	Supports search optimisation within embedded services.
Session cookie	UULE	6 hours	Determines approximate geographic location for content delivery.
Session cookie	pm_sess	30 minutes	Maintains session consistency during browsing.
Persistent cookie	_ga	731 days	Distinguishes users for statistical analysis purposes.
Session cookie	_gid	1 day	Identifies users during the browsing session.
Session cookie	_gat	1 minute	Controls the request rate to Google Analytics.
Persistent cookie	FPID	731 days	Stores a unique identifier used for analytics requests.
Persistent cookie	FPLC	20 hours	Registers a unique identifier for statistical usage analysis.
Persistent cookie	_ga_<container-id>	731 days	Stores session state information for Google Analytics 4.
Persistent cookie	NID, ANID, IDE, AID, __gads	Up to 396 days	Used to display advertisements and measure advertising effectiveness.
Persistent cookie	1P_JAR	30 days	Collects information about website usage and advertising interactions.
Persistent cookie	_gcl_au, _gcl_aw, _gcl_gb, _gac_gb_<wpid>, FPGCLAW, FPGCLGB	90 days	Tracks advertising campaign performance and conversions.
Persistent cookie	UserMatchHistory	30 days	Enables reporting and campaign optimisation for LinkedIn advertising.
Persistent cookie	bcookie	731 days	Browser identifier used for security and fraud prevention.
Persistent cookie	li_sugr	90 days	Enables probabilistic identity matching outside the EU/EEA.
Persistent cookie	li_gc	6 months – 1 year	Stores consent preferences for LinkedIn cookies.
Persistent cookie	BizographicsOptOut	3653 days	Stores whether the user has opted out of targeted advertising.
Persistent cookie	lidc	1 day – 1 year	Ensures requests are routed to the correct LinkedIn data centre.
Persistent cookie	snitcher_device_id	6 months – 2 years	Assigns an anonymous identifier to recognise returning business visitors.
Third-party cookie	_cf_bm, _cfruid, cf_clearance, cf_chl_prog, cf_chl_2	Session / short-term	Ensures website security and protection against automated abuse.
Session cookie	_zendesk_session, _zendesk_shared_session, _zendesk_authenticated, _zendesk_nps_session	Session	Supports functionality of customer support services.
Persistent cookie	_zendesk_cookie, _zdshared_user_session_analytics, help_center_data	Up to 365 days	Stores preferences and usage analytics for customer support services.
Persistent cookie	_clck, _clsk, CLID, ANONCHK, MR, MUID, SM	Up to 13 months	Stores pseudonymous identifiers and supports Microsoft Clarity analytics, session recordings, heatmaps, and operational measurement.

6. Use of Plugins

Use of Google Analytics [with anonymization]

Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google“. Google Analytics employs so-called “cookies“, text files that are stored on your computer in order to facilitate an analysis of your use of the site. The information generated by these cookies, such as the time, place, and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there. In using Google Analytics our website employs the extension, "_gat._anonymizeIp". In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area. Google uses this information to analyze your use of our site, to compile reports for us on internet activity and to provide other services relating to website and internet use. Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. Furthermore, Google offers a deactivation add-on for most current browsers that provides you with more control over what data Google can collect on websites you access. The add-on tells the JavaScript (ga.js) used by Google Analytics not to transmit any information about website visits to Google Analytics. However, the browser deactivation add-on offered by Google Analytics does not prevent information from being transmitted to us or to other web analysis services we may engage. You can find additional information on how to install the browser add-on at the following link:

https://tools.google.com/dlpage/gaoptout?hl=de

Integration of services and contents of third parties

It is possible that, within the scope of our website, third-party content like, e.g. YouTube videos, map images provided by Google Maps, RSS feeds, or graphics are integrated from other websites. This always implies that the providers of these contents (hereinafter referred to as "third-party providers") detect the user’s IP address, as without the IP address they could not send the contents to the browser of the respective user. This means that the IP address is necessary to display such content. We make an effort to exclusively use contents whose providers use the IP address only for the delivery of contents, but we have no way of ensuring that third-party providers will not store the IP address for statistical purposes.

7. Publication of job advertisements / online job applications

Your application data/details are electronically collected and processed by us for the purpose of processing the application procedure. If concluded an employment contract due to your application so your transmitted data will be stored by us in your personnel file for the purposes of the usual organizational process and management process in accordance with the relevant legal regulations. In rejecting your job application, the deletion of data transmitted by you will begin automatically two months after notification of the rejection. This does not apply if longer storage is necessary due to legal requirements (e.g., the burden of proof to the “General Equal Treatment Act”), or if you have explicitly agreed to longer storage in our prospective database.

8. Information rights

In Germany, the “Federal Data Protection Act” grants you the right to free information about your stored data, and if necessary, the right to correction, blocking, or deletion of these data.

9. Data security

Your personal data are transmitted via “TLS 1.2” encrypted via the Internet. We secure our website and other systems with technical and organizational measures against the loss, destruction, access, modification, or distribution of your data by unauthorized persons. Access to your account is only possible after entering your personal password. You should keep your access information confidential. Close the browser window when you have finished your communication with us, especially if you use a public computer or you share the computer with others.

10. Contact possibility

On our website, we offer the opportunity to contact you by email and/or by a contact form. In this case, the information you provide will be stored for the purpose of processing your contact. There will be no transfer of data to third parties. A comparison of the collected data with data that may be collected by other components of our site is also not possible.

11. Further information and contacts

If you have any further questions about our privacy policy, please contact us. If you have any questions regarding the collection, processing, or using of your personal data, or about the provision of information, correction, blocking, or deletion of data, as well as revocation of granted consent, please contact:

Kleinermann & Sohn GmbH
Max-Planck-Str. 9
52499 Baesweiler
Tel.: 0 24 01 / 60 54 0
Fax: 0 24 01 / 60 54 22
info@das-datenschutz-team.de
www.das-datenschutz-team.de

12. Download and print out

You can download this text in PDF format. To view and print PDF files you need a PDF viewer that you can download from Adobe Systems GmbH for free. You can print the PDF file using Adobe Reader by clicking the item “print” in the file menu.